Privacy Policy
This Privacy Policy explains how Kicksta.in ("we", "us", "our") collects, uses and protects your information when you use our website and services.
Information we collect
- Account details: your email address and a securely hashed password.
- Order details: the profile or post links you submit, quantities, prices and order status.
- Payment details: the UPI transaction reference you enter and your wallet history. We never see your bank login or UPI PIN.
- Support details: messages you send in support tickets.
- Technical details: IP address, browser and device information, used for security and fraud prevention.
How we use your information
- To create and run your account, process orders and keep your wallet balance accurate.
- To confirm payments, provide support and send service messages such as email verification codes.
- To prevent abuse and fraud.
- To improve our website and services.
Sharing
To fulfil your orders we share only what is needed, such as the public link and quantity, with our delivery partners. We do not sell your personal information. We may disclose information if required by law.
Cookies
We use essential cookies to keep you signed in and secure your account. See our Cookie Policy.
Retention and security
We keep your information for as long as your account is active and as needed for records and legal reasons. We use reasonable technical and organisational measures to protect it, but no online service can be completely secure.
Your choices
You can ask us to access, correct or delete your account information by opening a support ticket from your dashboard. Some records may be kept where the law requires.
Children
Our services are not meant for people under 18, and we do not knowingly collect information from them.
Changes
We may update this policy from time to time. The latest version is always on this page.
Contact
Questions about this policy? Email hello@kicksta.in, open a support ticket from your dashboard or visit our Contact page.